Course Content
Module 1: Computer Skills for HR Professionals
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Lesson 1.1 – MS Word: Drafting HR Letters, Circulars, Reports
Lesson 1.2 – MS Excel: Attendance Sheets, Salary Calculation, Payroll Tables
Lesson 1.3 – PowerPoint: Designing Training Presentations
Lesson 1.4 – Google Workspace: Docs, Sheets, Drive, Gmail
Lesson 1.5 – HR Software Tools (HRMS, Payroll Software, ATS)
Module 2: Foundations of Human Resource Management
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Lesson 2.1 – Understanding HRM: Scope & Objectives
Lesson 2.2 – Roles & Responsibilities of HR Professionals
Lesson 2.3 – HR as a Strategic Business Partner
Lesson 2.4 – HR Policies & Employee Engagement
Lesson 2.5 – HR Metrics & Performance Measurement
Module 3: Recruitment and Staffing
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Lesson 3.1 – Manpower Planning & Job Analysis
Lesson 3.2 – Recruitment Sources: Internal & External
Lesson 3.3 – Selection Process & Interview Techniques
Lesson 3.4 – Employee Onboarding & Induction Programs
Lesson 3.5 – Recruitment Metrics & Evaluation
Module 4: Payroll and Employee Records
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Lesson 4.1 – Attendance & Leave Management
Lesson 4.2 – Salary Components: Basic, Allowances, Deductions
Lesson 4.3 – Payroll Processing & Compliance Basics
Lesson 4.4 – Preparing Salary Slips & Reports (Excel/HRMS)
Lesson 4.5 – Statutory Compliance: PF, ESI, TDS Basics
Module 5: Employee Training & Development
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Lesson 5.1 – Importance of Employee Training & Types of Training
Lesson 5.2 – Designing Training Programs & Curriculum
Lesson 5.3 – Training Delivery Methods & Tools
Lesson 5.4 – Evaluating Training Effectiveness (Kirkpatrick Model)
Lesson 5.5 – Employee Development Plans & Career Growth
Module 6: Performance Management
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Lesson 6.1 – Understanding KPIs & KRAs
Lesson 6.2 – Setting Performance Goals & Targets
Lesson 6.3 – Performance Appraisal Methods & Techniques
Lesson 6.4 – Handling Employee Feedback & Counseling
Lesson 6.5 – Performance Improvement Plans (PIP) & Follow-Up
Module 7: Employee Engagement and Motivation
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Lesson 7.1 – Importance of Employee Engagement
Lesson 7.2 – Motivation Theories & Techniques
Lesson 7.3 – Employee Recognition Programs & Rewards
Lesson 7.4 – Employee Satisfaction Surveys & Feedback Mechanisms
Lesson 7.5 – Strategies for Employee Retention
Module 8: Labour Laws and HR Compliance
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Lesson 8.1 – Basics of Labour Laws & HR Policies
Lesson 8.2 – Employee Rights & Employer Responsibilities
Lesson 8.3 – Leave Management & Attendance Compliance
Lesson 8.4 – Compliance with Health & Safety Regulations
Lesson 8.5 – Handling HR Audits & Compliance Reporting
Module 9: Industrial Relations and Conflict Management
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Lesson 9.1 – Employer-Employee Relations
Lesson 9.2 – Types of Workplace Conflicts & Causes
Lesson 9.3 – Conflict Resolution Techniques
Lesson 9.4 – Grievance Handling Procedures
Lesson 9.5 – Industrial Disputes & Resolution Mechanisms
Module 10: HR Technology and Analytics
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Lesson 10.1 – HRMS & HRIS Software Basics
Lesson 10.2 – Digital Tools for Payroll & Attendance
Lesson 10.3 – HR Data Analytics & Dashboards
Lesson 10.4 – Future Trends in HR Technology
Module 11: Exit Management and Career Transition
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Lesson 11.1 – Resignation, Termination & Retirement Policies
Lesson 11.2 – Conducting Exit Interviews
Lesson 11.3 – Full & Final Settlement Process
Lesson 11.4 – Alumni Relations & Employer Branding
Module 12: Soft Skills for HR Professionals
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Lesson 12.1 – Effective Communication Skills
Lesson 12.2 – Leadership & Team Management
Lesson 12.3 – Time Management & Stress Handling
Lesson 12.4 – Ethical Practices & Professional Conduct
Module 13: Practical Projects and Case Studies
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Lesson 13.1 – Drafting Job Descriptions & Offer Letters
Lesson 13.2 – Designing Payroll Sheets in Excel / HRMS
Lesson 13.3 – Mock Interviews & Appraisal Exercises
Lesson 13.4 – Case Studies on HR Challenges
Module 14: Internship / Practical Training
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Lesson 14.1 – Offline Internship: Hands-on Experience in a Company/Office
Lesson 14.2 – Online Internship: Virtual Projects & Case Studies
Lesson 14.3 – Practical Skills Developed
Lesson 14.4 – Learning Outcomes & Evaluation
Professional Diploma in Human Resource Management

Lesson 10.3 – HR Data Analytics & Dashboards

Introduction

HR Data Analytics involves collecting, analyzing, and interpreting HR-related data to make informed decisions. Dashboards provide visual insights, enabling HR professionals to monitor performance, track trends, and optimize workforce management.

1. Importance of HR Data Analytics

  • Informed Decision-Making: Data-driven insights help in recruitment, retention, and workforce planning.

  • Performance Improvement: Identify high and low performers, training needs, and skill gaps.

  • Predictive Insights: Forecast attrition, hiring needs, and employee engagement trends.

  • Operational Efficiency: Streamlines HR processes and resource allocation.

  • Strategic Planning: Supports long-term business goals by aligning HR strategy with organizational objectives.

2. Key HR Metrics for Analytics

  1. Employee Turnover Rate: Measures the rate of employee exits over a period.

  2. Time-to-Hire: Average time taken to fill a vacancy.

  3. Employee Engagement Score: Measures employee satisfaction and motivation.

  4. Absenteeism Rate: Tracks patterns of absenteeism.

  5. Training Effectiveness: Assesses the ROI of learning and development programs.

  6. Cost per Hire: Calculates the expenses incurred during recruitment.

  7. Performance Metrics: KPIs and productivity levels of employees.

3. HR Dashboards

  • Definition: Visual tools that display key HR metrics, trends, and insights in real-time.

  • Common Features:

    • Charts, graphs, and tables for easy interpretation

    • Customizable views for management and HR teams

    • Real-time updates on employee data and KPIs

    • Alerts for issues such as absenteeism, attrition, or compliance violations

  • Benefits:

    • Quick and easy access to HR insights

    • Enables proactive management of workforce issues

    • Facilitates reporting to management and stakeholders

    • Supports strategic decision-making with visual analytics

4. Role of HR in Analytics & Dashboards

  • Collect accurate data from HRMS/HRIS and other HR tools.

  • Monitor and interpret HR metrics for actionable insights.

  • Create and maintain dashboards for management reporting.

  • Use data to improve recruitment, retention, performance, and engagement.

  • Ensure data privacy, security, and compliance with relevant regulations.

Conclusion

HR Data Analytics and dashboards enable data-driven, strategic HR management. By leveraging analytics, HR professionals can improve decision-making, optimize workforce performance, and contribute to overall organizational success.

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